HElP CENTER

Welcome to Elecollections.com. To ensure a smooth and enjoyable shopping experience on our platform, please carefully read the following terms and conditions. By using our website and related services, you agree to abide by these terms and conditions.

Product Information

We strive to ensure the accuracy of product information, including ingredients, instructions for use, and prices. However, as manufacturers constantly update product information, the information on the website may change, and we cannot guarantee the accuracy of all information. We recommend that you carefully read the instructions on the packaging before using the product.

Order Processing

All orders require confirmation. We will process your order as soon as possible after receiving it and send you a confirmation message via email. If we are unable to process your order for any reason (such as insufficient stock), we will notify you promptly and issue a refund.

Return and Exchange Policy

If you are not satisfied with your purchase, you can request a return or exchange within 14 days of receiving the product. The product must be unopened, unused, and in its original packaging. Please refer to our return and exchange policy page for the specific return and exchange process.

Payment Security

We value your payment security and have taken multiple security measures to protect your personal information and payment data. All payments are completed through a secure payment gateway; we do not store your credit card information.

Privacy Policy

We are committed to protecting your privacy. All online shopping and the collection, storage, and use of personal information comply with our Privacy Policy. For more information, please see our Privacy Policy page.

Disclaimer

Elecollections.com is not liable for any direct or indirect losses arising from the use of this website or the purchase of products. You use this website at your own risk.

Terms Modification

We reserve the right to modify these terms at any time, and the modified terms will be posted on this website. Please check regularly for any changes.

If you have any questions about the above terms or need more information, please feel free to contact our customer service team. Thank you for choosing Elecollections.com! We look forward to providing you with an excellent shopping experience.